Cheesecake Market's Cheesecakes and desserts are perishable. Orders placed Sunday through Wednesday by 11:00 am ET will be delivered the same week. Orders placed Wednesday 11:01 am ET through Saturday will be delivered the following week. See Fedex Rate tables for shipping charges.
Orders received by 11:00 am ET Monday-Thursday will be delivered in one business day for an additional charge.
For Best results select Fedex 2 Day. That will ensure that the dry ice is still in tack when your package arrives. Product performance is always the best if the product remains frozen during shipment.
How will my order be packaged to protect it during shipping?
Cheesecake Market's Cakes are packaged with dry-ice in heavy-duty Styrofoam containers. Cheesecake Market stands by our pledge to have all of our finest cheesecakes and desserts arrive in the best possible condition to our customers. Because of our attention to detail, Cheesecake Market's Cheesecakes can travel hundreds of miles and arrive picture perfect.
What information do you need to send a package?
We need a complete street address (with correct zip code, apartment or suite numbers, spellings of streets) city and a daytime phone number for the recipient. A business name is needed for all business deliveries.
Do you ship to P.O. boxes?
No, FedEx will not deliver to a P.O. Box. UPS requires a physical street address. We also cannot ship to AFO/APO addresses.
Do you ship to colleges?
Yes, but because of the nature of the residence a signature may be required. We strongly recommend you let the college student know a package is coming. Many times college mail goes straight to the mail room. Please make sure the student knows to expect a perishable package.
Do you ship outside of the U.S.A.?
No, currently we can only ship within the U.S.
How should I contact Cheesecake Market?
Call 1-912-495-0107 11:00 a.m. - 6:00 p.m. ET Monday-Friday.
Email us at Cheesecakemarket.com
Fax to 912-790-0316 ATTN: Customer Service.
Write or visit us at 7 E. Bay Street Savannah Georgia 31401
Does someone have to be home to sign for the package?
No. When sending to a residential address, it is standard practice to leave the package at the door if no one is home. Please advise the recipient a package is coming and to be on the lookout. When shipping to multi-unit buildings, packages may be delivered to apartment office.